Your food, your brand, your customers — not the marketplace's.
Branded ordering storefront, native POS, own-rider delivery, COD tracking, wallet offers, and membership passes — zero commission direct orders.
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your store
What is BuildMyStore for restaurants and eateries?
BuildMyStore is restaurant ordering, POS and local-delivery software for Indian food businesses that want to sell under their own brand. It connects the customer storefront and app options with menu management, native POS, payments, delivery zones, rider operations, COD records, wallet and pass promotions, notifications and analytics—so a restaurant, cafe, QSR, takeaway counter or meal-service brand can manage direct orders without rebuilding the same operation across separate tools.
More order channels should create more revenue—not more confusion.
A restaurant may receive counter sales, direct web orders, app orders, calls and delivery requests during the same lunch rush. When each channel has a different menu, payment record or delivery process, small mismatches become cancellations, delays and lost repeat customers.
Menu changes live in different places
A dish, price or availability update may reach the counter but remain outdated online, creating avoidable calls and order corrections.
Counter and online orders stay separate
Staff switch between a POS, chats and multiple dashboards instead of seeing direct-order activity and payment sources together.
Delivery and COD depend on messages
Addresses, status and cash collections are passed through calls or screenshots, making rider accountability difficult at the end of a busy shift.
Marketplace demand isn't ownership
Orders may arrive, but the restaurant still needs its own retention tools, customer data and direct-order habits to grow repeat revenue.
One menu update should feed
direct-order channel.
Disconnected ops
Tabs, calls and chats
- Menu updates done multiple times
- No POS visibility into online orders
- Rider tracking via WhatsApp
- Discount-driven customer retention
- Manual cross-channel revenue math
On BuildMyStore
Menu, POS & delivery united.
- Single catalogue for web, app and POS
- Complete channel attribution in POS
- Assigned zones and clear COD cash logs
- Wallet tops, passes, and native reviews
- Full omnichannel funnels and analytics
Six connected capabilities for selling, billing, delivering and retaining.
Branded storefront
Create a personalised restaurant website with products and SEO.
Native POS
Run counter billing through the built-in terminal effortlessly.
Local delivery controls
Define service zones, delivery windows, and rider assignments.
Special days & hours
Override normal weekly hours for festivals or late-night service.
Retention tools
Wallets, passes, and coupons to encourage direct repeat orders.
AI & Notifications
Menu generation, campaign content, and event alerts across 4 channels.
Customers, restaurant teams and riders each see exactly what they need.
Explore how the customer ordering experience, merchant dashboard and rider workflow stay connected while each interface remains focused on the task in front of that user.
Let customers order from your menu—not from a chat thread.
Present categories, dishes, images, prices and supported variants in one branded storefront. Customers can use available payment methods, wallet value, coupons, pass benefits, reviews and scheduled delivery options according to the store configuration and plan.
How much revenue leaks to manual maths & unrecorded COD?
Based on average operational losses recovered by syncing POS & Web (preventing manual errors) and properly tracking COD back from riders. Illustrative only.
A restaurant needs direct ordering, POS, delivery and retention—not only an online menu.
This comparison focuses on workflow fit. Individual tools, marketplace policies and plan capabilities vary, so final decisions should be based on current requirements and verified product access.
| Capability | Register + calls | Generic website builder | Marketplace ordering | BuildMyStore |
|---|---|---|---|---|
| Own branded web store and app options | ✕ Not available | ✕ Website possible; app varies | ✕ Marketplace-owned experience | ✓ Connected branded storefront |
| Online orders with native POS | ✕ Separate manual records | ✕ Often requires integrations | ✕ Marketplace orders separate from counter | ✓ Native POS + source attribution |
| Own-rider COD reconciliation | ✕ Notebook or spreadsheet | ✕ Usually a separate tool | ✕ Depends on fulfilment model | ✓ Rider-wise cash records |
| Wallet, passes and targeted coupons | ✕ Manual loyalty | ✕ Varies by extension | ✕ Marketplace promotions | ✓ Owned retention tools |
Questions food-business owners ask before choosing a direct-ordering platform.
What is restaurant ordering software?
Can I launch my own branded restaurant app and website?
Can online orders and counter sales work in one system?
Can I use my own riders and track their COD cash?
Can I create a restaurant membership pass or wallet offer?
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Let's discuss how BuildMyStore® can be helpful as your eCommerce solution.
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